Frequently Asked Questions
Everything you need to know about our reptile-inspired fashion collections.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the United States. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed apparel. Items must still have original tags attached and be in their original packaging to qualify for a full refund.
Are your materials ethically sourced?
Yes, we prioritize sustainability. Our reptile-print fabrics are 100% vegan and cruelty-free, utilizing high-quality synthetic alternatives that mimic natural textures without harming animals.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our charts to ensure the perfect fit for our slim-fit and oversized styles.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team via live chat or email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.